4 Customer Connection Lessons From the Live Music Industry
Date: Tuesday, May 10, 2011 @ 11:53:36 UTC

The traditional music business has traveled a bumpy road as it has adapted to new technology so it might not seem the obvious place for other businesses to learn lessons. But hidden amongst the struggles, there are some valuable takeaways. The live music industry, in particular, is seeing great success leveraging social media to build... well, audience. We've come up with four lessons that can be applied almost universally. Complete Article

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